When a business doesn't deliver, you shouldn't have to fight alone.
Tell us what happened once. We build the case, make the calls, and keep the pressure on until the business makes it right.
Not ready yet? What financial redress is or how the process works.
Advocating for consumers in
- Texas
- Florida
- Arizona
- Georgia
- North Carolina
- South Carolina
- Tennessee
- Nevada
- Colorado
- Ohio
Placeholder list: state coverage is not yet determined and depends on per-state rules we haven't finished researching.
What is financial redress?
Redress means getting money back, or getting the work put right, when a business took payment and didn't deliver. Most consumer disputes are lost by people who were in the right. Pursuing one properly is a second job, and the business is counting on you not having the time.
We do that work instead. You get someone whose only job is to represent your side of it, and who answers to you rather than to the business, an industry body, or an insurer.
Why consumers trust us
We only answer to you1
Not to the business you're in dispute with, not to an industry body, and not to an insurer. Our incentives point one way, and that's the whole design.
Your documents stay private2
Contracts, invoices, and photos are stored encrypted and used only to pursue your advocacy file. We don't sell your information.
Straight answers, including no
We tell you when we don't think we can help, and what else you can do about it.
Licensed attorneys when you need one3
If your situation needs a lawyer, we say so and hand off. We don't take a referral fee either way.
How it works
- 1
Tell us what happened
Under five minutes, and you don't need any documents to start.
- 2
We build your advocacy plan
A straight answer on where you stand, and what we intend to do about it.
- 3
We advocate for you
We pursue it on your behalf and keep you posted as it moves, so you never have to chase us or wonder where it stands.
What we take on
Roofing disputes
When a roofer took your money and the work is unfinished, defective, or nothing like what you agreed to.
Learn moreSolar installation disputes
When a solar installer's promises about production, savings, or financing didn't match what you actually got.
Learn morePool construction disputes
When a pool build stalled, went far over what was agreed, or was finished in a condition you can't use.
Learn moreDriveway and concrete disputes
When concrete work cracked, failed, or was never completed to the standard you paid for.
Learn moreGeneral contractor disputes
Renovations and larger projects where the contractor walked away, over-billed, or delivered work you can't accept.
Learn moreHome builder and new construction disputes
When a builder handed over a house that isn't what was contracted, and the punch list never got finished.
Learn moreHeating and air conditioning disputes
When a system you paid to have installed or repaired doesn't heat, doesn't cool, or failed far too soon.
Learn moreFoundation and waterproofing disputes
When work sold as a permanent fix for water or movement didn't hold, and the problem is back.
Learn moreWindows, siding, and exterior remodeling disputes
When an exterior job left leaks, damage, or a finish nothing like what was sold.
Learn moreWater damage and mold remediation disputes
When remediation was billed as complete and the moisture, damage, or mold is still there.
Learn moreWhole-home generator disputes
When the generator you bought for exactly one moment didn't run when that moment came.
Learn moreTermite and pest damage guarantee disputes
When you paid for a bond or guarantee, damage happened anyway, and the company won't stand behind it.
Learn moreDiminished value claims
Your car was repaired properly and is still worth less than it was, because the accident is on its history.
Learn moreTotal loss valuation claims
Your car was written off and the payout doesn't come close to replacing it.
Learn moreWedding and event vendor disputes
When a vendor you booked and paid for didn't deliver, and the date can never happen again.
Learn more
Ready to see how we can help?
Answer two quick questions and we'll tell you what the next step is.
Would rather read first? How the process works or start the full application.
Disclosures
- 1.We are engaged and paid by the consumer, not by the business in dispute, an industry body, or an insurer. Placeholder: to be verified against arrangements as they are actually made, including any future revenue line involving contact-information sharing.
- 2.Documents are stored encrypted and used only to pursue your advocacy file. Placeholder: the specific security description must match what is actually implemented before it can be published.
- 3.Satisfy is not a law firm and does not provide legal advice. Where an advocacy file requires an attorney we say so and introduce you to an independent firm, taking nothing for the introduction. See legal partners. Placeholder: no law firm partnerships currently exist and none have been approached.
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