Total loss valuation claims
Your car was written off and the payout doesn't come close to replacing it.
When we can usually help
- The valuation used comparables from a cheaper market or the wrong trim
- Options, recent work, and condition were left out of the calculation
- The offer would not buy the same vehicle locally today
Placeholder imagePhoto: representative total loss work showing a defect or unfinished job
What happens next
Start with the short form. We'll ask what the work was, who did it, and roughly what you're owed. There's no payment at that stage and no obligation to continue.
Read the full process, what financial redress means, or what it costs first if you'd rather know the whole shape of it before starting.
Not sure whether what happened to you is actually a defect? Common problems with total loss work covers what tends to go wrong and what it usually points at.
Start a total loss dispute
We'll have your service type already filled in, so you just need to tell us the rest.
Would rather read first? How the process works or start the full application.