Production well below what was modelled
Sales models are estimates, but a large persistent gap between projected and actual production is worth questioning. Shading, panel orientation, and undersized equipment all show up this way.
Common problems with solar work
What tends to go wrong, what it usually points at, and what your options are when the business that did the work won't put it right.
Roof damage from the installation
Mounting hardware penetrates the roof. Done poorly, the first sign is often a leak months later, by which point the roofer and the solar installer each point at the other.
Incentives and savings that never materialised
Promised rebates, credits, or utility programmes that turn out not to apply, or that expired before the paperwork was filed.
Placeholder imagePhoto: close-up of a common solar defect, the kind of detail a homeowner would photograph
What to do about it
Document what you were promised and what you got, keep every invoice and message, and photograph everything before anyone “fixes” it. Whatever route you take from there, whether talking to the business yourself, a licensed attorney, or us, the case rests on that record.
This isn't legal advice
We're a consumer advocate, not a law firm, and this page is general information rather than guidance about your situation. If you need legal advice, speak to a licensed attorney in your state.
More on solar disputes we take on, or how the process works.
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